At the time of purchasing, I have been told by simco for 2 free gifts out of 9……… date on 18th oct. Hi this is Amit goyal, and I have purchased a Lenovo laptop from authorised dealer name is simco computer system from Agra. Lenovo Laptop - free gifts not receivedDear ………Business manager(Banglore) I MADE CALL IN THE MORNING SO NO BODY IS TAKING RESPONSIBILITY TO RESOLVE THIS MATTER. ABHAY PODDAR WHO IS OWNER OF NETCOM COMPUER AND SERVICE CENTER BUT TODAY 5 DAYS HAS BEEN PASSED BUT I HAVE NOT RECIEVED ANY CALL FROM LENOVO CUSTOMER CARE OR SERVICE CENTER. AND TOLD HIM ABOUT CONSUMER FORUM, AFTER A LONG DISCUSSION THEY ACCEPTED THEIR FAULT AND ASSURE ME TO GIVE NEW LAPTOP WITH IN 3 WORKING DAYS AND TOLD ME APPROVAL HAS BEEN RECEIVED AND SAME THING HAS BEEN CONFORMED WITH MR. SHIVAM TOLD ME THAT HE ALSO DON'T KNOW WHAT IS GOING ON AND HOW MUCH TIME IT WILL TAKE HE TOLD ME COMPANY IS NOT MANUFACTURING PARTS SO I TOLD HIM IT'S NOT MY FAULT AND I DON'T WANT SAME LAPTOP AND CHANGE IT BECAUSE MY TIME IS WASTING AND I AM LOOSING MY WORK SO HE TOLD ME IT'S NOT POSSIBLE BECAUSE IT'S UNDER WARRANTY AND WE CAN NOT CHANGE IT WE CAN REPAIR IT. THERE IS SOME PROBLEM IN MOTHER BOARD AND WE WILL CONTACT YOU AFTER 3 WORKING DAYS AND CHANGE MOTHER BOARD BUT AFTER 3 DAYS THEY TOLD ME TO GIVE US SOME MORE TIME BECAUSE IT'S BODY HAS BEEN DAMAGED BY US WE WILL CHANGE IT IN 3 WORKING DAYS BUT AFTER 3 DAYS WHEN I CONTACTED TO SERVICE CENTER THEY TOLD ME THAT THEY ARE NOT IN THE POSITION TO TELL ME HOW MUCH TIME IT WILL TAKE. I HAVE SUMMITED IT IN LENOVO SERVICE CENTER ON CASE ID IS L8BI00VE. Lenovo Laptop - PRODUCT IS NOT WORKING PROPERLYI HAVE PURCHASED A LAPTOP OF LENOVO COMPANY FROM NETCOM COMPUTER, INDORE (M.P.) BUT AFTER 4 MONTH IT'S KEY BOARD HAS BEEN DEAD.

Lenovo external dvd drive not working